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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Badr Shedid

January 31, 2023

5  out of  5 rating by Badr Shedid
"I recently had the pleasure of experiencing excellent customer service from Ashley, friendly, knowledgeable and went above and beyond to ensure my issue was resolved in a timely manner. I would highly recommend state farm company due to thier exceptional customer service."

toni dorsey

December 17, 2022

5  out of  5 rating by toni dorsey
"Wonderful experience! Spoke with Ashley Beckman over the phone to set up my policies. She was incredibly helpful and very polite with answering any and everything I had questions about. Looking forward to working with this group of agents."

gene foster

December 2, 2022

5  out of  5 rating by gene foster
"This agency is top notch. Wonderful customer service! They have been very responsive to my needs and appreciate each interaction. Can’t do much better!"
Profile photo of Cammi Davis

Cammi Davis

October 23, 2022

5  out of  5 rating by Cammi Davis
"Rachel asked me about 7 years ago if I had ever considered life insurance; I admittedly had not; I'm 21, do 21-year-olds think about such things? I realized after a few minutes of talking with her that if something happened to me, I would become a burden on my family. I come from a small low-income family, so putting together funds for any arrangements following my death would be difficult for them. I choose to go with Rachel all those years ago, and she gives me great confidence in knowing my policy was crafted just for me and my needs. Now, I don't have to be concerned about becoming a burden, on my twin sister, who just recently had a child."

Denise Edwards

October 17, 2022

5  out of  5 rating by Denise Edwards
"Rachel is super nice and helpful! I am so happy to have someone so professional with my insurance. I just added a vehicle and was able to get a rate with better coverage almost $75 less than Progressive. Super pleased!"

Daniel Hawthorne

October 14, 2022

5  out of  5 rating by Daniel Hawthorne
"We were initially in need of coverage for a single multi-family investment property, which we got from Rachel Williams SF. But, we ended up going through this wonderful team for a 2nd investment property, multiple vehicles, our primary residence and life insurance. This team is so great at explaining things and makes securing protection an effortless experience!! Amazing work!!"

Chris Buback

October 13, 2022

5  out of  5 rating by Chris Buback
"Great service, friendly and professional!"

Elesha Everage

August 19, 2022

5  out of  5 rating by Elesha Everage
"I called in today and worked with Ashley! Omg she was amazing!!!!! She spoke so highly of Rachel and she also helped me save money thank you Ashley for everything !!!!"

Jeff Pike

July 8, 2022

5  out of  5 rating by Jeff Pike
"Rachel and her staff are Amazing!! Especially Rene!!! They have helped me several times over the years. If you want Great service, they are your Insurance team. The have went above and beyond every time."

Jessica Volkert

July 5, 2022

5  out of  5 rating by Jessica Volkert
"Rachel gave great customer service and made sure all of our questions were answered clearly."

James Lange

June 30, 2022

5  out of  5 rating by James Lange
"Working with Rachel and her team has been nothing short of amazing. I moved to the area about 6 years ago and picked her office pretty much at random as I had a few policies with State Farm previously. Over that time period and especially recently, her team has been invaluable in assisting me with multiple personal and business related insurance needs. They are knowledgeable, responsive, personable and an overall joy to work with. They also have bent over backwards to get things done that were time sensitive, again and again. As a small business owner myself, I know how important client / customer relationships are in professional services, and they are absolutely top notch. I cannot recommend them enough."

Christopher Kiepper

May 12, 2022

5  out of  5 rating by Christopher Kiepper
"Prompt, courteous service!"

Kittu Krishna

March 29, 2022

5  out of  5 rating by Kittu Krishna
"Rachel and Team are the best, professional and always helpful."

Andrea “Ann”

March 2, 2022

5  out of  5 rating by Andrea “Ann”
"Very nice staff and answers all of your questions promptly"

Geo M

February 23, 2022

5  out of  5 rating by Geo M
"I have had State Farm for almost 50 years. Rachel Williams' team has taken good care of me, especially recently when my car was stolen. The theft itself was a very stressful event. But I received a fast, fair settlement with no hassle from State Farm, and even a rental car until we had a chance to get a replacement vehicle. Thanks, Rachel, Rene, and the whole State Farm Team!!!"

Abby Evers

February 21, 2022

5  out of  5 rating by Abby Evers
"I am a new customer. I was with GEICO for many years previously. I am extremely impressed with the customer service that Rachel Williams and her team have been able to provide me with. They are patient and kind and extremely helpful. I have spoken with Rachel Hailey and Rene and those ladies are rockstars. Please call them and get a quote and consider switching to State Farm Insurance."

david rummerfield

February 11, 2022

5  out of  5 rating by david rummerfield
"I have my home, auto, and life insurance through Rachel Williams. Rachel Williams is a great agent. Her and her team go above and beyond to answer any of my questions and help me understand my coverages. I highly recommend her as an agent."

Clara Coleman

February 9, 2022

5  out of  5 rating by Clara Coleman
"We've been with state farm for over 40 years and have been very pleased with their services, We've had such good services that We've never had a mind to look nowhere else"

Tom Curl

January 28, 2022

5  out of  5 rating by Tom Curl
"I have been with State Farm for over 40 years. My first agent in Missouri retired and recommended Rachel Williams handle my future business. I had a meeting with Rachel and was very impressed. Rachel and her employees are always available to answer my questions or concerns. She also represents one of my sons and his family"

Tiffany Thomas

January 19, 2022

5  out of  5 rating by Tiffany Thomas
"I absolutely love the staff at Rachel’s office! I have been with them for 4 years now and have multiple policies and have never had any issues with any of them. They are so helpful, friendly, and respond quickly to any concerns or questions I have. Definitely can’t beat the prices either! Would highly recommend!"

David Rhee

January 11, 2022

5  out of  5 rating by David Rhee
"DeAnthony was very helpful and informative throughout the whole process."

Mike Moore

January 11, 2022

5  out of  5 rating by Mike Moore
"Rachel is great...looks out for the best interest of her customers. Her office staff is top notch. Great people to do business with!!"

steve limoges

January 10, 2022

5  out of  5 rating by steve limoges
"Rachel and her team are top notch. Always looking out for the customer"

Zuncherrie Doyle

January 4, 2022

5  out of  5 rating by Zuncherrie Doyle
"Each time I have to call into the office I am always satisfy with the service that I receive from everyone. I would recommend StateFarm to anyone that is looking to switch over"

Jake Kennedy

January 4, 2022

5  out of  5 rating by Jake Kennedy
"Always does a great job in helping change over insurance when buying a new car. Priced very aggressively and super knowledgeable!"