State Farm® Insurance Agent Rachel Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Johnson
March 28, 2025
5
out of
5
rating by Lisa Johnson
"I had a fantastic experience getting auto insurance for the car I inherited it was smooth and quick and extremely friendly."
Sa’Rina Toler
March 23, 2025
5
out of
5
rating by Sa’Rina Toler
"Jason was a great help in getting my home insured in a timely manner ! He walked me thru the application process and answered all the questions I had ! I appreciate him going above and beyond to make sure I was satisfy with the coverage I got at a reasonable rate and most of all AFFORDABLE! Thanks Jason from State Farm ! You are the best 👍🏻"
We responded:
"Thank you, Sa’Rina, for sharing your experience! I'm glad to hear that Jason was able to assist you effectively with your insurance. It's wonderful to know he guided you through the application process and ensured you received affordable coverage. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Paul Koenig
March 21, 2025
5
out of
5
rating by Paul Koenig
"Just signed up with Brent and Jason. They were both very professional. I hope I never have a claim, but if I do, I am confident your team will take care of me from start to stop. Thank you."
We responded:
"Thank you, Paul, for sharing your experience with Brent and Jason! I'm glad to hear they provided professional service. Rest assured, our team is here to support you every step of the way should you ever need assistance. Feel free to reach out anytime with questions or future needs!"
Badr Shedid
March 21, 2025
5
out of
5
rating by Badr Shedid
"I recently had the pleasure of experiencing excellent customer service from Brent, friendly, knowledgeable and went above and beyond to ensure my issue was resolved in a timely manner. I would highly recommend state farm company due to thier exceptional customer service."
We responded:
"Badr, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
cole p
March 20, 2025
5
out of
5
rating by cole p
"The team here is always so helpful. They did an amazing job helping me with my policy and finding the best rates."
We responded:
"Cole, thank you so much for your kind words! I'm glad our team could assist you effectively. Your satisfaction is our priority, and we're grateful for your trust in us. If you need anything in the future, we're here to help!"
Latonya
March 7, 2025
5
out of
5
rating by Latonya
"I have recently became a client with Rachel's team and so far the experience has been AWESOME!! Brent has been my go to an he is very professional, he returns your calls in a timely manner, and when he tell you that he will find something out for you or follow back up with you, he does exactly that. Life insurance is important so you want to make sure you are dealing with someone that has your best interest and from what I have experienced Rachel's team does just that. Thank You so much!!"
We responded:
"Latonya, I'm so happy to hear about your awesome experience with our team! Brent truly exemplifies professionalism, and it's great to know he's been so responsive and reliable for you. Thank you for choosing us, and feel free to reach out anytime for further assistance or questions!"
Melvis Banks
March 6, 2025
5
out of
5
rating by Melvis Banks
"State Fram a great company very good customer service with very good rates"
We responded:
"Thank you, Melvis, for your wonderful feedback! I'm happy to know that you find our customer service and rates to be very good. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
C & D Lambert
March 5, 2025
5
out of
5
rating by C & D Lambert
"Rachel and her peers at State Farm are fantastic! Super easy to work with! Thank you!!"
We responded:
"Thank you for your wonderful review! I'm so happy to know that you found working with us to be super easy. Your feedback means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here for you!"
Christopher Topp
March 2, 2025
5
out of
5
rating by Christopher Topp
"After several deeply unsatisfying experiences with bots and low information agents at other companies, it was a real breath of fresh air to talk with Jason and Brent about insurance needs and the best path to achieve them. If you value genuine human interactions with nice people, this is your stop."
We responded:
"Thank you, Christopher, for sharing your experience with us! I'm really happy to know that Jason and Brent were able to provide the genuine human interaction you were looking for. It's wonderful to hear that you found our team to be a refreshing change. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Kimberly Loomis
February 28, 2025
5
out of
5
rating by Kimberly Loomis
"Jason was awesome! I was under a time crunch to switch homeowners coverage and he made it as seamless as possible."
We responded:
"Thank you, Kimberly! I'm happy to know that Jason was able to assist you efficiently during your time crunch. Making the process seamless is always our aim. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Dustin Daegele
February 27, 2025
5
out of
5
rating by Dustin Daegele
"This team has been so much help to me lately and they are the cheapest I have found. Thank you so much"
We responded:
"Thank you, Dustin, for your kind words! I'm glad our team has been able to assist you and provide affordable options. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Emily Fadden
February 27, 2025
5
out of
5
rating by Emily Fadden
"We’ve been clients of Rachel’s team for years now and have never had a bad experience. Her team is incredibly kind, professional, and always eager to help! Very thankful to find a team we trust for our policies."
We responded:
"Thank you so much, Emily! I'm so happy to know that our team has consistently provided you with a positive experience over the years. Your business and appreciation mean a lot to us. If you ever need assistance, we're here to help!"
Rah-Shema Watson
February 19, 2025
5
out of
5
rating by Rah-Shema Watson
"This State Farm office is amazing I would refer everyone I cannot say enough I am very pleased with their services"
We responded:
"Thank you so much, Rah-Shema, for your wonderful feedback! I'm happy to know that you are satisfied with our services. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out."
Leha Folkerts
February 17, 2025
5
out of
5
rating by Leha Folkerts
"I have been with State Farm for a lot of years, they are always willing to help me with all of my needs. They are great!"
We responded:
"Thank you, Leha, for your wonderful feedback! I'm glad to know that our team has been able to assist you with all your needs over the years. We're always here to help, so feel free to reach out anytime you need assistance."
Michael Lunatto
February 14, 2025
5
out of
5
rating by Michael Lunatto
"Dealing with Rachel and her staff has been a top notch experience that I would recommend to everyone. They are incredibly knowledgeable, friendly and really strive to make you feel like a person and not just another account number."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to know that you had such a positive experience with our team. We always aim to provide personalized service and make everyone feel valued. If you ever need assistance or have questions, don't hesitate to reach out."
Meldon Quarells
February 14, 2025
5
out of
5
rating by Meldon Quarells
"Great location for insurance Jason is extremely down to earth Rachel and staff are very helpful"
We responded:
"Thank you, Meldon, for your wonderful feedback! I'm glad to hear that you found our location convenient and that Jason's approachable nature made a positive impression. Our entire team are always here to assist you. If you have any questions or need further assistance, feel free to reach out anytime!"
Adrienne Myles
February 13, 2025
5
out of
5
rating by Adrienne Myles
"Professional, knowledgeable, and fast!"
We responded:
"Thank you, Adrienne! I'm happy to know you found our service professional, knowledgeable, and fast. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Lisa Gash
February 7, 2025
5
out of
5
rating by Lisa Gash
"I wanted to thank Brent for helping me with my concerns and addressing my questions promptly. It has been a pleasure and smooth transition."
We responded:
"Thank you, Lisa, for your kind words! I'm glad Brent was able to assist you with your concerns and questions. It's wonderful to know that your transition was smooth and pleasant."
Lee Gash
February 7, 2025
5
out of
5
rating by Lee Gash
"Dear Brent, I'm writing to express my deepest gratitude and appreciation for the invaluable assistance. You provided to my family during a time of immense need. Your exceptional professionalism and unwavering support have truly made a difference in our lives. In the aftermath of my father's passing, you graciously took care of his home, ensuring that everything was handled with utmost care and attention. Your meticulous and dedication have not only relieved us of a tremendous burden but also help restore a sense of tranquility amidst the difficulties that accompany such a loss. This seamless transition, you facilitated during this challenging period is a testament to your exceptional skills and expertise. Your ability to handle delicate matters with precision and empathy is truly commendable. Furthermore, I eagerly anticipate future opportunities to engage in business with you, your explanary work ethic and commitment to excellence assure me that that any future collaboration will be nothing short of exceptional. I am also determined to spread the word about the exceptional service your team delivers, as it is evident that working with you is the epitome of professional and realibility. Once again, I extend my heartfelt thanks for your unwavering support and assistance. Your contribution to our family during this difficult time is immeasurable and I will forever be grateful for your presence in our lives. Wishing you continue success and looking forward to our future endeavors together. Sincerely, Lee"
We responded:
"I want to take a moment to express my heartfelt gratitude to you, Lee, for your incredibly kind and sincere words. It brings me genuine joy to learn that the support we provided made a meaningful difference during such a challenging and difficult time for your family. Hearing that the care and attention Brent offered helped to bring some much-needed peace amidst the struggles you faced is truly rewarding and fulfilling. I am deeply appreciative of the trust you have placed in us, and I eagerly look forward to continuing our relationship in the future. Please do not hesitate to reach out if there is anything more we can do to assist you during this time. Wishing you and your family all the best as you navigate through this journey!"
Mary
February 5, 2025
5
out of
5
rating by Mary
"I called Rachel’s office for retirement plans and her contacts she was able to give me was so helpful!! Her number one priority is taking care of people know matter what stage they are in their lives!!! A truly amazing caring person!!!!"
We responded:
"Thank you, Mary, for your wonderful feedback! I'm glad to hear that the contacts we provided were helpful for your retirement plans. Taking care of people at every stage of life is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime."
4Ever Trippin
February 5, 2025
5
out of
5
rating by 4Ever Trippin
"Great agency to work with!"
We responded:
"Thank you for your positive feedback! I'm happy to know you find our agency great to work with. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Leondrea Robinson
February 5, 2025
5
out of
5
rating by Leondrea Robinson
"100% recommend Rachel & her team for all of your insurance needs. They are professional, knowledgeable & give personalized service."
We responded:
"Thank you so much, Leondrea, for your wonderful recommendation! I'm happy to know that you appreciate the professional and personalized service from our team. We're always here to assist with any insurance needs you may have. Feel free to reach out anytime!"
Ashley Brown
February 4, 2025
5
out of
5
rating by Ashley Brown
"My husband raves about Rachel and her team! When we got married I switched over to bundle our insurance together (he’s been with State Farm since from the beginning.) and have been impressed myself, the quality of service can’t be beat. We’re grateful to have an agent that cares."
We responded:
"Thank you, Ashley, for sharing your experience! I'm glad to hear that you and your husband are satisfied with our service. It's wonderful to know that bundling your insurance has been a positive experience. We're grateful to have you both as part of our State Farm family. If you ever have any questions or need assistance, please feel free to reach out."
Tracy Roberts
February 3, 2025
5
out of
5
rating by Tracy Roberts
"I have been with State Farm for years. I love Rachel and her staff. They have been very helpful and very responsive to my needs and questions."
We responded:
"Tracy, thanks for your wonderful feedback! I'm happy to know that you love the service provided by our team. We're always here to help and answer any questions you may have. Feel free to reach out anytime you need assistance!"
Ted Taylort
January 31, 2025
5
out of
5
rating by Ted Taylort
"Jason was great to work with. I appreciate his patience with me"
We responded:
"Thank you, Ted, for sharing your experience! I'm glad to hear that Jason's patience made a positive impact. We're grateful to have him on our team. If you have any questions or need assistance in the future, feel free to reach out!"