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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Veronica Harlston

Veronica Harlston

November 22, 2024

5  out of  5
rating by Veronica Harlston
"Excellent presentation and assistance to enroll in State Farm. Jason is very helpful with information."
We responded:
"Veronica, thank you for your wonderful review! I'm glad to hear that Jason was able to assist you effectively and provide helpful information. We're grateful for your trust in our team. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
Profile photo of Steve Walker

Steve Walker

November 13, 2024

5  out of  5
rating by Steve Walker
"Always great service and quick responses to any of my questions or issues. Very friendly people to deal with. I highly recommend."
We responded:
"Steve, thank you for your kind words! I'm glad you're satisfied with our service and quick responses. It's wonderful to know you find our team friendly and helpful. If you ever need anything else, we're here for you. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
Profile photo of Peighton Verdugo

Peighton Verdugo

November 12, 2024

5  out of  5
rating by Peighton Verdugo
"YAY"
We responded:
"Thank you, Peighton! We're so happy you had a great experience with us. If you need anything in the future, we're here to help. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
Profile photo of bella verdugo

bella verdugo

November 12, 2024

5  out of  5
rating by bella verdugo
"LOVE YOU!!"
We responded:
"Thank you so much, Bella! I'm really happy you feel that way! Your support means a lot to us. If you ever need anything, we're here for you. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Ash Palmer

November 10, 2024

5  out of  5
rating by Ash Palmer
"They were very helpful"
We responded:
"Ash, thank you for your positive review! I'm glad we could assist you and provide the service you were looking for. If you ever need anything else, don't hesitate to reach out. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Jonathan Leggs

November 10, 2024

5  out of  5
rating by Jonathan Leggs
"We’ve been State Farm customers for home and auto for over 20 years. Service and responsiveness to claims has been simply outstanding. They will have our business for a lifetime."
We responded:
"Jonathan, thank you for your loyalty over the past 20 years! I'm glad to know that our service and responsiveness to your home and auto claims have met your expectations. Your continued trust means a lot to us, and we're grateful to have your business for a lifetime. If you ever need anything, our office is here to assist you. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
Profile photo of Nick Chambers

Nick Chambers

November 10, 2024

5  out of  5
rating by Nick Chambers
"Outstanding experience."
We responded:
"Nick, thank you for your outstanding review! I'm glad you had such a positive experience with our office. If you ever need any further assistance, don't hesitate to reach out. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Ella Coppinger

November 10, 2024

5  out of  5
rating by Ella Coppinger
"Very personal staff and are there for you!"
We responded:
"Ella, thank you for your wonderful review! I'm happy to know that our team has been able to provide you with personal and supportive service. We're always here for you and ready to assist with any of your insurance needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
Profile photo of Sam Bowerman

Sam Bowerman

November 10, 2024

5  out of  5
rating by Sam Bowerman
"Friendly people!"
We responded:
"Sam, thank you for your kind words! I'm glad you found our team friendly. We're always here to help with any of your insurance needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Ellen Johansen

November 10, 2024

5  out of  5
rating by Ellen Johansen
"Great people, great coffee, great protection"
We responded:
"Ellen, thank you for your wonderful review! I'm happy you enjoyed our coffee and felt well-protected with our services. Our team truly values your feedback and is always here to help with any future needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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J C

November 10, 2024

5  out of  5
rating by J C
"Working with Rachel has been great. She’s very cheery and kind. She’s very knowledgeable about her industry."
We responded:
"Thank you, J C! I'm happy to know that you had a positive experience working with us. Your kind words about our knowledge and approach mean a lot. If you ever have any more questions or need further assistance, feel free to reach out. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
Profile photo of Madeline Buerck

Madeline Buerck

November 10, 2024

5  out of  5
rating by Madeline Buerck
"Very kind staff! So personable."
We responded:
"Madeline, thank you for your kind words! I'm happy to know you found our staff personable and kind. We're always here to help with any of your insurance needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
Profile photo of Josh Lubatkin

Josh Lubatkin

November 10, 2024

5  out of  5
rating by Josh Lubatkin
"Great experience and customer service!"
We responded:
"Josh, thank you for sharing your positive experience with us! I'm glad you found our customer service to be excellent. We're always here to help with any future needs you may have. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Julia Lopanec

November 10, 2024

5  out of  5
rating by Julia Lopanec
"Have the sweetest agents, and we’re beyond helpful!! Def check them out!!"
We responded:
"Julia, thank you so much for your kind words! I'm happy to know our agents were able to assist you and make your experience a positive one. We truly appreciate your recommendation and look forward to helping you with any future needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Kenneth Meyer

November 8, 2024

5  out of  5
rating by Kenneth Meyer
"Jason was very helpful and patient with all the questions I had. Gave us a very fast and easy solution to all our needs."
We responded:
"Kenneth, thank you for your wonderful review! I'm glad Jason could assist you so effectively and provide a quick solution to your needs. We truly appreciate your feedback and are always here to help with any future questions or needs you may have. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Ponkarthick S

November 7, 2024

5  out of  5
rating by Ponkarthick S
"Brent is responsive & proactively addressed my concerns. Thanks"
We responded:
"Thanks for sharing your experience, Ponkarthick! I'm glad Brent could address your concerns promptly and effectively. We appreciate your feedback and look forward to assisting you with any future needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Gayle Ealy

October 2, 2024

5  out of  5
rating by Gayle Ealy
"I have been with State Farm since I was 15yrs old. Danny Sheehan was my agent and when he retired and you guys took over I have to say…YOU GUYS ARE THE ABSOLUTE BEST!! Whenever I need ANYTHING…You guys are ALWAYS THERE!!! Thank You for being My Agent . Everyone in office is AMAZING…Special note..Mr. Brent…YOU ROCK!!!!!!"
We responded:
"Gayle, thank you so much for your kind words and for being a loyal State Farm customer for so many years. I'm glad to hear that our team has been able to meet your needs and that you find everyone in the office amazing. Brent will be thrilled to know he made a positive impact! We're always here for you, and we appreciate your trust in us. If you ever need anything, don't hesitate to reach out. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Melody Chapman

September 25, 2024

5  out of  5
rating by Melody Chapman
"Brent was incredibly helpful with answering all my questions and made the process smooth and painless. The team is friendly, easy to talk to, and I really enjoyed interacting with them. I've never had something taken off my to-do list so quickly!"
We responded:
"Melody, thank you for your wonderful review! I'm happy Brent was able to assist you and make the process smooth and painless. Our team takes pride in being friendly and approachable, and it's great to know you enjoyed interacting with us. If you have any more questions or need further assistance, we're always here to help! - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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David Rompf

September 24, 2024

5  out of  5
rating by David Rompf
"Jason on Rachel’s team was very responsive and knowledgeable in helping me transition our home and auto policies. I highly recommend !"
We responded:
"David, thank you for your wonderful review! I'm glad Jason was able to assist you effectively with transitioning your home and auto policies. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Maria Reyes

September 5, 2024

5  out of  5
rating by Maria Reyes
"I’ve had a great experience working with Rachel and her team (Brent) for the last 2 years. They provide excellent service and are always quick to respond to any questions or concerns. It’s been a pleasure knowing I’m in good hands!"
We responded:
"Maria, thank you for your kind words and for being with us for the past two years. I'm glad to hear that Brent and the rest of our team have been able to provide you with excellent service and quick responses to your questions. It's wonderful knowing that you feel in good hands. If you ever need anything in the future, we're here to help! - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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Wanda C

August 21, 2024

5  out of  5
rating by Wanda C
"I absolutely love this office. The customer service is always top tier."
We responded:
"Thank you, Wanda. I'm glad you love our office and appreciate the top-tier customer service. We're always here to help with any of your insurance needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
Profile photo of Reba Snow

Reba Snow

August 19, 2024

5  out of  5
rating by Reba Snow
"The staff is very friendly, they respond quickly and answer all of my questions. Since their rates are very competitive I will continue to give them my business."
We responded:
"Reba, thank you for your kind words and the 5-star rating. I'm glad our team could provide friendly and prompt service while addressing your questions. It's great to know our competitive rates meet your needs. We're here for any future assistance you may need! - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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DEBBIE R

August 16, 2024

5  out of  5
rating by DEBBIE R
"Excellent service, quick respond, I would recommend Rachel Williams for all your insurance needs"
We responded:
"Hey Debbie, Thanks so much for your kind words! I'm glad you were satisfied with our service and quick response. We appreciate your recommendation and are here for any of your future insurance needs. - Rachel Williams - State Farm Insurance Agent, Olivette, MO"
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judith watson

August 15, 2024

5  out of  5
rating by judith watson
"I love this company, easy to work with, very affordable & professional!"
We responded:
"Judith, Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team. Providing affordable, professional, and easy-to-understand service is always our goal. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Staxk Juice

Staxk Juice

August 14, 2024

5  out of  5
rating by Staxk Juice
"My grandmother introduced me to Rachel Williams and her…they have watched me grown up from 16 to 27…they are amazon and get the job done"
We responded:
"Hey Staxk Juice, Thanks a ton for your awesome review! I'm so happy to have been part of your journey! It's great to know our team has been able to get the job done for you. If you ever need anything else, we're here for you! - Rachel Williams - State Farm Insurance Agent, Olivette, MO"