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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melody Shaw

July 25, 2024

5  out of  5 rating by Melody Shaw
"Have 3 cars & home Always so helpful and great to work with"
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Anne Weldy

July 23, 2024

1  out of  5 rating by Anne Weldy
"The Rachel Williams State Farm agency was our home and auto carrier for several years. We never heard from Rachel after leaving her messages; the other staff did all the follow ups. We had significant hail damage from a recent storm and asked the agency to help us. They denied our home claim, even though we had a leaking roof, and ended up dropping us even the carrier did not pay anything to help us. We have since went with an insurance broker, and apparently this is State Farm's approach to other customers if any claims are made, to simply drop customers."
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Lauren Miller

July 16, 2024

5  out of  5 rating by Lauren Miller
"Every time I call they are so helpful and amazing to work with and answer all my questions and If they can’t they figure it out and call me back quickly! Brent is truly wonderful and a hard worker and cares about his clients!!"
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Tyler Marcellan

July 12, 2024

5  out of  5 rating by Tyler Marcellan
"Very nice and knowledgeable staff. I highly recommend."
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Tanya Williams

June 28, 2024

5  out of  5 rating by Tanya Williams
"Rachel and her team have exhibited professionalism from day one. They are prompt to respond, attentive to detail, courteous, and thorough. I am extremely please with their service."
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M C

June 27, 2024

5  out of  5 rating by M C
"Rachel and Brent at State Farm have been absolutely amazing to work with! Having a new driver in the house, our car insurance skyrocketed. After having two brokers search over 15 different insurance companies, we could not find good rates at all. Then I was referred to Rachel and her team. They were able to Save us hundreds of dollars on our car insurance with excellent coverage! They were also able to get me even better coverage that I had on my homeowners insurance policy! Their response time is very prompt and they’re always quick to respond if I have any questions! Thank you Rachael and Brent!"
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Janelle Bailey

June 24, 2024

5  out of  5 rating by Janelle Bailey
"Rachel and her team are one of the best. I’ve been a client of theirs for years and I am forever grateful for the professionalism I always receive. Brent is always courteous, efficient and knowledgeable."
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Stephanie K

June 24, 2024

5  out of  5 rating by Stephanie K
"Rachel and her team were very helpful, always quick to respond, and very easy to work with."
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Charlie Steding

June 18, 2024

5  out of  5 rating by Charlie Steding
"All in the office are knowledgeable, helpful, experts in the field and excellent at customer service"
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Casey Solomon

June 12, 2024

5  out of  5 rating by Casey Solomon
"I've had nothing but exceptional customer service with rachel Williams office and staff. Greatly appreciated with the years I've been with state farm. They are so good at getting back to you and all of your questions! Would recommend 10/10."
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Steve Randall

June 12, 2024

5  out of  5 rating by Steve Randall
"This is who I have been with for years. Her office is very responsive anytime I have a question and I would recommend them to any needing an insurance agent."
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Malik Gray

June 11, 2024

5  out of  5 rating by Malik Gray
"I highly recommend Brent to assist you with your insurance needs. He did a stellar job at helping me get the best rate and coverage. State Farm agents like Brent is the reason why I continue to stay insured with State Farm!!!"
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Jaber Qandah

June 10, 2024

5  out of  5 rating by Jaber Qandah
"Brent is always amazing dealing with, he is super patient and respectful never have had any issues getting anything done."
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jorden jeffries

June 5, 2024

5  out of  5 rating by jorden jeffries
"Rachel and her team has always been easy to get ahold of and easy to work with. I hate sounding like a cliche but Brent has been especially helpful in my last go with getting a car and I can't thank him enough. Yall rock."
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Amanda Pointer

May 24, 2024

5  out of  5 rating by Amanda Pointer
"I've been insured with this agency for at least 5 years and they have always accommodated my needs. Thanks for taking care of me!"
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Lisa Wright

May 21, 2024

5  out of  5 rating by Lisa Wright
"I have such amazing insurance company. Anytime I contact them about absolutely anything they respond quickly solving and problems I may have. I will definitely recommend this insurance agency. They are the BEST! Ask for my Brent 😃"
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LINDA Wynn

May 20, 2024

5  out of  5 rating by LINDA Wynn
"I just purchased the new car and was so nervous that my insurance would go up a lot but Rachel worked with me got me all of my deductions and my insurance payments are only $12 higher than they previously were making it so much more affordable I love you guys thank you so much ❤️"
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Kimmy

May 17, 2024

5  out of  5 rating by Kimmy
"Brent is the best!!! He’s really knowledgeable."
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Donna Haley

May 16, 2024

5  out of  5 rating by Donna Haley
"Nothing but great things to say about them! Great rates and personal attention that feels like their family! Definitely looking out for you!!!!"
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Denise Passanise

May 16, 2024

5  out of  5 rating by Denise Passanise
"Rachel Williams with State Farm for 10 years . Always taken care of my needs when I need it."
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Erin Streiff

May 15, 2024

5  out of  5 rating by Erin Streiff
"Rachel and her team are always so helpful and friendly to work with. Anytime I come to them with a question, it’s solved so quickly! I would definitely recommend working with them!"
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Carol Wadlow

May 14, 2024

5  out of  5 rating by Carol Wadlow
"Rachel and her team (Renee & Brent) have always been so friendly and welcome to help me with my insurance needs....vehicles, life insurance policies for my grandkids, and anything I need at the time for my self and/or family. They are available by phone anytime I call and are eager to assist. I would recommend them to anyone to at least contact them to see if they could beat their current insurance needs."
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Tyson Lotz

May 13, 2024

5  out of  5 rating by Tyson Lotz
"I highly recommend Rachel and Brent for all of your insurance needs. They took the time to ensure that I was getting the best possible rate and coverage for everything in my life."
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Wyatt Law

May 12, 2024

5  out of  5 rating by Wyatt Law
"Rachel and Brent are awesome. You won’t be disappointed with their service"
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Liz wilson

May 11, 2024

5  out of  5 rating by Liz wilson
"Top notch!!!!!!"